Hi, I'm Courtney.
I've spent my career in the parts of HR where the work actually happens: in the systems, in the tough conversations, in the training room, and alongside managers on the floor. Leaders come to me because I'm hands-on, honest, and realistic. I'll tell you what I really see, bring a fresh perspective, and recommend what will work for your people, not what looks good in a slide deck.
I work the way your organization works.
Some businesses want structure: clear scopes, timelines, documented processes, and reporting leadership can review. Others want a trusted HR person they can text with a question, bounce ideas off, and bring in when something comes up, without the corporate feel. I'm comfortable in both, and most clients land somewhere in between.
If you like structure, you'll get a defined plan, milestones, polished deliverables, and regular check-ins, so you always know where things stand and what's next.
If you like to keep it flexible, you'll get straight answers, practical fixes, and a conversational approach that fits your culture instead of changing it. No jargon, no 40-page reports you'll never read.
Either way, the substance is the same: compliant, well-built HR that your people understand and support.
Background
I'm a business leader with expertise in People Operations and HR Strategy, focused on building winning cultures, productive teams, and memorable employee experiences across a range of industries and growth stages. I've built close partnerships with executive leaders to work through challenges, coached leaders to strengthen team effectiveness and engagement, and owned the people side of organizational change. I bring a pragmatic mindset, and I specialize in creating clarity and focus through collaboration so teams can execute faster.
Change that sticks.
My focus is change management through coaching and motivation. A new policy, system, or expectation only works if people understand the "why" and feel supported through the "how," so I build that into everything I deliver.
Selected project experience
Leadership curriculums: Designed and delivered a full performance management and annual review program for managers, including a leader curriculum, participant guides, role-play activities, and case studies.
Leadership and team workshops: Built a leadership standards workshop covering professionalism, team effectiveness, and conflict resolution, with a practical framework managers use day to day. Facilitated team calibrations and assimilations that focus on goals, action planning, and results to maximize operations.
HRIS migration: Led a migration of payroll and HRIS platforms, including an employee launch campaign and training to drive adoption.
Timekeeping and pay audit: Eliminated compliance risk and penalties through audits and corrections involving overtime and compensation earnings.
Pay structure: Built a pay-for-performance compensation methodology and pay grade structure using market data and modern practices.
Leave and accommodation: Created compliant leave and accommodation processes, including FMLA request and ADA accommodation forms for the best record-keeping.
Let's talk.
Buttoned-up or laid-back, tell me a little about your business and what's going on, and I'll get back to you within two business days. Prefer to talk it through? Just say so in your message and I'll set up a call.